BEFORE BUYING FROM DELK PERFORMANCE PLEASE READ!!

[init]

this is a long thread but do read everything please!!

let me start off by saying delk performance was the worst place to ever buy my parts for my engine build. everyone knows what kirk has been through and that shows you how delk deals with problems, now onto my problem, my rocker studs keep coming loose causing my car to run like s**t:

my delk set of heads were ' proto type ' heads as they have called them. the pedestal mount where the guide plate sits on was completely machined off, this is a big no no, this is where the one of 2 problems begin. now my guide plate has nothing to hold it in place, only thing that holds it in place is the rocker stud being tightened down and lock tite. with the engine and high rpm's the guide plates rock loose even though it has lock tite and then the rocker stud also comes loose from the rocker guide plate coming loose. mind you the rocker stud holes have helicoils in them( brent was appalled when i stated this and said that no head would ever leave his shop that had helicoils inside them, well this was a lie as kirk's heads also had heli coils inside them, he had them inside his spark plug holes, i have them inside my rocker stud holes, so brent lied to me about that) . now when i first called delk about this problem i spoke to matt, as i have at this point never talked to the owner " brent " and stated my problem to matt and he talked to the owner " brent " and i was told that they would not pay any money to have the problem fixed unless they were to examine the heads and if infact this problem was happening they would fix the problem and pay to have my heads removed and put back onto my car. i got a quote on how much it would cost to have the heads removed / put back on from my shop and faxed brent the owner of delk a copy and he again said to me he will not pay anything unless they examine the heads and see that there is a problem. so i went ahead and gave my shop the ok to pull the heads off and have them shipped off to delk. my heads arrive at delk and i call to make sure they have arrived and was told they had not arrived, yet usps told me they did so i gave him another day and called back and he again told me they did not arrive and i said impossible, i dont think the post office will lie about my package being delivered and he said to give him a little to look for them and get a call back saying yes infact they arrived, they had been supposively been sitting there for days without knowledge to him.

now delk has my heads, brent claims there is no helicoils inside of these heads and again tries to assure me if a set of cylinder heads had helicoils in them, they would never leave his shop with them in there which is a lie because kirk had this same problem. so now to figure out why my rocker studs keep coming loose, ive already stated what makes them come loose. delk machined some guide plates that were tied together instead of using individual guide plates so that should stop the guide plates from vibrating loose and shaking around because they are tied together. now onto the problem with the rocker studs. delk claims no helicoils, my shop claims they do have them. who am i going to believe? my shop considering delk has already lied about the helicoils issue, delk now claims the reason the rocker studs are coming loose is because the rocker stud holes were not tapped deep enough for the rocker studs to fully screw in which is a bunch of bs because when delk first recieved my heads brent told me they had a problem getting the rocker studs off because they were screwed in so damn tight. now how can a screw be screwed in so tight to the point of them having a problem removing them if the hole was not tapped deep enough and the screw not fully getting screwed in? but it gets better brent tells me they tapped the hole deeper so that should elminate this problem, so now the screws which fully were screwed in, can supposively screw in all the way according to brent. mind you, all delk did supposively was tap my rocker stud holes deeper and make me guide plates which are tied together. delk had my heads for nearly a month, this is a whole month i am without a car having to use my brothers / parents car to get around, major inconveniance. delk send my heads back and first thing my shop says is these heads still have the helicoils in them, and they did not tap the hole any deeper like they claimed to have done ( the holes did not need to be tapped any deeper mind you, this is just bs from delk ) so my shop said with the guide plates being tied together that should hopefully solve the problem, even with helicoils in the heads. fast foward my car as of right now is running fine so now it is time to give delk a call and collect the money i had to pay to have the heads removed / put back on.

trying to get ahold of brent at delk can be a pain, he is very horrible about getting back to you, had to call several times on different days before i finally get ahold of him and i finally did today and let me tell you how our convo went:

i started off by telling brent that it actually costed a little less to have the heads removed / put back on then what they estimated which was $1,200 , actual cost came out to $1,106. brent quickly started off by saying he does not feel he is financially responsible for having to pay for my heads to have been taken off / put back on. i quickly started back at him, by saying excuse me, your employee's / you told me you needed the heads in your possesion to fix the problem and that if there was a problem you would pay to have them removed / put back on, brent then went on to say that this problem could have easily been fixed by a shop near my house and that i should have used common sense. now delk supposively did work to these heads which indicated there was a problem, brent claims the problem was a $40 fix on his end, that he is not going to pay $1,106 for something so small that could have been done by a shop near my house. i then went on to say well brent here is where things get messy because had i had a shop do the work you did to these heads, and the problem either continued / got worse, you would turn around and blame the problem on the machine shop who did the work on these heads and exclude yourself completly out of any liability. he then tried to blame this whole mess on the machine shop who built my engine saying this problem should have been caught by the engine builder, it should have been fixed by the engine builder when the engine was being built, that such a inexpensive fix should not have turned into something that has now costed me $1,106 out of MY pocket. brent then pretty much stuck to his word saying he will not pay a single penny out of the $1,106 i had to pay to have them put back on and then at the end of our conversation brent has the odassity to then tell me if ever i need any parts for my car he would sell them to me at wholesale that if ever i need something to please give him a call.

delk has now lost all business from me, and they did loose alot, i was going to buy my new transmission, clutch setup, turbo, intercooler, all fuel upgrades, possibly rear end and much much more from them.

IF ANYONE HAS ANY QUESTIONS REGARDING ANYTHING I HAVE SAID ASK AWAY AND I WILL CLARIFY ANYTHING, I DO NOT WANT WHAT HAS HAPPENED TO ME HAPPENING TO ANYONE ELSE WHO WORKS LIKE A DOG FOR THEIR MONEY ONLY TO BE ROYALLY F**KED OUT OF IT LIKE I HAVE BEEN

[NorwegianMustang]

I got Delk heads too and I had a well known Mustang builder over here look one head over. He said the porting was done nicely, but I remember him saying something about helicoils. It's a long time ago, so I do not remember what he said about it.
Guess I'm the lucky one

I also planned on having them build me a bottom end, but not anymore. Will go elsewhere, don't dare to take the chance.

My only "issue" so far with Delk is that Matt told me to send the rocker studs back, since he wasn't sure it was the correct once due to a failure on another engine. No biggie, and Matt told me I'll get the money back for the shipping cost. Still no biggie, since I'll better be safe than sorry and it wasn't all that much to ship.

[itschristorres8]

lets add more to the list of Delk failures

not to mention they are THE MOST EXPENSIVE had you can buy!
WHY?!


"hi id like to order delk stage 3 heads....do they come with advil for the headache? and an "ive been raped by DELK" sticker."

F**kin tools

$2,200+ for a head that i havent heard ANY good stories about
and the pictures ive seen of it looks like crap

delk


btw i personally think should be the new Delk logo.

If brent and matt and the DELK team could take that into consideration

[init]

Originally Posted by NorwegianMustang

My Delk heads also got helicoils.

I also planned on having them build me a bottom end, but not anymore. Will go elsewhere, don't dare to take the chance.

My only "issue" so far with Delk is that Matt told me to send the rocker studs back, since he wasn't sure it was the correct once due to a failure on another engine. No biggie, and Matt told me I'll get the money back for the shipping cost. Still no biggie, since I'll better be safe than sorry and it wasn't all that much to ship.

stay away from delk, when it comes to dealing with an issue they get very defensive and say it is not their fault, for god sakes he blamed their problem on my engine builder saying my engine builder should have caught that, so he basically said my engine builder should have re modified the already modified heads they sent me, that it is not their ( delk performance )'s fault. i should have gotton heads that did not need to be re modified once they left delk's shop, thats what i should have gotton

[slvr2000stang]

Wow same old song and dance from Delk.

I bet you got the crappy guide plates they originally crudely made for me, and were replaced by the correct ones from Tom Y.

I will add your saga to my Delk web page that has documented my entire Delk disaster.

Hopefully this will keep any other Mustang owners V6 or V8 from loosing money with crappy parts and customer service from Delk Performance.

[slvr2000stang]

Also nothing like paying for main caps to be pinned and the work not being done & the customer charged for it. That's a

[NorwegianMustang]

Originally Posted by init

stay away from delk

No worries, I will stay far far away from Delk.

[slvr2000stang]

Looks good Henry

[NorwegianMustang]

Originally Posted by slvr2000stang

Looks good Henry

Thanks, got some help with the logo/picture

Wish I could go to the Challenge, if there is any this year and hand some of them out

[itschristorres8]

Originally Posted by init

stay away from delk, when it comes to dealing with an issue they get very defensive and say it is not their fault, for god sakes he blamed their problem on my engine builder saying my engine builder should have caught that, so he basically said my engine builder should have re modified the already modified heads they sent me, that it is not their ( delk performance )'s fault. i should have gotton heads that did not need to be re modified once they left delk's shop, thats what i should have gotton

lol i would like to know how your engine builder is supposed to provide the normal car vibrations on an engine stand to the motor to test a set of $2k+ heads and see if the rocker studs come loose
uhh...yeah every engine builder i know does that

is it me or does that idea seem not only near impossible but incredibly stupid

[NorwegianMustang]

Originally Posted by itschristorres8

lol i would like to know how your engine builder is supposed to provide the normal car vibrations on an engine stand to the motor to test a set of $2k+ heads and see if the rocker studs come loose
uhh...yeah every engine builder i know does that

is it me or does that idea seem not only near impossible but incredibly stupid

The engine builder is supposed to put the engine on a stand and shake it by hand to mimic normal car vibrations. Then if anything fails, it's the engine builders fault, since he shook the engine too hard or something. It's never Delk's fault.

[slvr2000stang]

Here is a pic of their $350 custom guide plates.

[spoiledv6]

Originally Posted by slvr2000stang

I will add your saga to my Delk web page that has documented my entire Delk disaster.

Web address is what?

[itschristorres8]

Originally Posted by NorwegianMustang

The engine builder is supposed to put the engine on a stand and shake it by hand to mimic normal car vibrations. Then if anything fails, it's the engine builders fault, since he shook the engine too hard or something. It's never Delk's fault.

lol so true

Originally Posted by slvr2000stang

Here is a pic of their $350 custom guide plates.

that looks disgusting
not to mention ive pulled nicer looking balance shafts out of the junk yard then what i see on that motor

[itschristorres8]

btw kirk do you know who happend to take that picture?

[slvr2000stang]

Originally Posted by itschristorres8

btw kirk do you know who happend to take that picture?

I took the one above

[itschristorres8]

Originally Posted by slvr2000stang

I took the one above

this was during engine build
or engine tear down

[slvr2000stang]

It was during the initial build

[NorwegianMustang]

Originally Posted by slvr2000stang

It was during the initial build

Nice, let's build a superduper Delk engine with dirty parts and hope it hold up. And lets cut up some sheet metal and weld a little here, and weld a little there and charge a leg for it.

[slvr2000stang]

They were actually 5.0 guide plates that were cut then welded

[NorwegianMustang]

Originally Posted by slvr2000stang

They were actually 5.0 guide plates that were cut then welded

Ok, my bad. At least I got the same once SSM uses from Delk.

[slvr2000stang]

Originally Posted by init

my delk set of heads were ' proto type ' heads as they have called them.

So Delk actually called them "Prototype" heads?

Wow

[ESG-642T]

Price you pay for 300cfm right?

[1_SIC_SIX]

Here's To Delk once again!

[matthewneuharth]

man a Heli coil in a spark plug is no big deal. but most of the time it has to be done right.

Leo your head DO NOT have heli coils in the rocker arm stud holes. i guess we should have taken a pic . man i am saying this a a normall person not a delk employee. it could have been caught on the engine build. but its also easly missed. we have never had the issue you had i turn my engine 6800rpm and have the same set-up you had. NEVER had one come loose. also brent may have said it worng or you took it the wrong way. the holes where not drilled deeper they where champered(not sure if thats spelled right). if your shop that was working on those heads would have seen there was no heli coils those heads would have never needed to be pulled. just those guide plates and spacers woud have fixed the issue.


Henry not sure where your heads are heli coiled. can't remember seening any. please take a pic and let me see.


Kirk those guide plates would have been fine. you know we had to do that at the time. and it was the rockers that had one Issue thanks to Comp.

pinned main caps what are you talking about kirk? we have only done that once and it was done. soo not sure what you are talking about.

and a stained balance shaft. its not dirty.

[slvr2000stang]

Originally Posted by matthewneuharth

man a Heli coil in a spark plug is no big deal. but most of the time it has to be done right.

But they were not. I had 3 of them back out on the spark plugs. Ask Adam he was there when it happened.

And those were my heads that were sent to your porter, so there was nothing wrong with them before your guy got his hands on them.

And for the price there better not be any Heli Coils anywhere on them.


But I guess that's what you get when you are sold "Proto type" parts.

[NorwegianMustang]

Matt: PM

[cobra232]

all i can say is i never had a problem with delk or matt. Matt was always easily reached when called and my parts were recieved within a week and that included a custom spec'd cam.

[matthewneuharth]

Originally Posted by slvr2000stang

But they were not. I had 3 of them back out on the spark plugs. Ask Adam he was there when it happened.

And those were my heads that were sent to your porter, so there was nothing wrong with them before your guy got his hands on them.

And for the price there better not be any Heli Coils anywhere on them.


But I guess that's what you get when you are sold "Proto type" parts.

did i say your worked? no sir. yours for somereason backed out. which i fixed with the proper time sert.

[slvr2000stang]

Originally Posted by matthewneuharth

did i say your worked? no sir. yours for somereason backed out. which i fixed with the proper time sert.

Yes you fixed them but there never should have been any inserts in there.

When you spend a lot of money on parts you expect quality for your investment

[JTsStang]

Originally Posted by slvr2000stang

When you spend a lot of money on parts you expect quality for your investment

Agreed, and until delk makes this right I believe the majority of people in the v6 community will not change their minds about delk.

[slvr2000stang]

Originally Posted by JTsStang

Agreed, and until delk makes this right I believe the majority of people in the v6 community will not change their minds about delk.

The problem I see is that this is their way of doing business and they will not change.

[NorwegianMustang]

No matter what they do from now on, I will not spend any money there. I do trust what Matt say, but will not spend any money ad Delk.

[matthewneuharth]

Originally Posted by slvr2000stang

Yes you fixed them but there never should have been any inserts in there.

When you spend a lot of money on parts you expect quality for your investment

well if the thread where messed up got messed up.its not uncommon to put in a repair thread. all 2v heads we install we put in all 8 repair inserts.

[slvr2000stang]

Originally Posted by matthewneuharth

well if the thread where messed up got messed up.its not uncommon to put in a repair thread. all 2v heads we install we put in all 8 repair inserts.

Yes but they were perfect when I shipped them out.
I would expect them returned in the same condition.

[1_SIC_SIX]

Matt: Quit defending Delk... Your a good guy, stop making yourself look like an idiot by standing up for a company with shitty business ethics. Admit they f*cked up on these orders, and take it. YOU didn't.

If I payed over $1k for a set of heads and received them with heli coils anywhere on them, they're going back. That's just shotty craftsmanship. There's a reason "prototype" parts/cars/etc don't end up being much like the final product. Now what it sounds like to me is: Delk produced some prototype parts, slapped them on some of their customers orders, and crossed their fingers hoping that these prototypes would not fail (and lost that bet)... That needs to be part of R&D, thus not involving the customers time/money.

Delk needs to go back to their roots as a junk yard, and Matt needs to upgrade to a better shop with better ethics.

There's my $0.02.

[slvr2000stang]

Well put.

[Shinerstang]

Originally Posted by slvr2000stang

Also nothing like paying for main caps to be pinned and the work not being done & the customer charged for it. That's a

That happened to you?????

[slvr2000stang]

Originally Posted by Shinerstang

That happened to you?????

No someone I know

[matthewneuharth]

sic six i was just stating the truth about what i see posted here. nothing else. take it as you like.

[matthewneuharth]

Originally Posted by slvr2000stang

No someone I know

realy please tell. or pm. what ever you like.

cause like i said we only did that to one engine and it was done.

[slvr2000stang]

Originally Posted by matthewneuharth

realy please tell. or pm. what ever you like.

cause like i said we only did that to one engine and it was done.

Not according to what I have heard. Go ahead and ask the person that paid the bill.

[matthewneuharth]

Originally Posted by slvr2000stang

Not according to what I have heard. Go ahead and ask the person that paid the bill.

will do sir.

[slvr2000stang]

Originally Posted by matthewneuharth

will do sir.

Good because I have had long discussions with him on this subject.

[1_SIC_SIX]

Originally Posted by matthewneuharth

sic six i was just stating the truth about what i see posted here. nothing else. take it as you like.

I did.

All I'm trying to point out is this: Your defensiveness is creating the notion that you stand behind Delk's shotty work. And unless I misinterpreted what your argument was in slvr2000stang's dispute thread; you are claiming to have very little to no involvement in the construction of these problem motors. Correct?
So in effect, your defensiveness is working against your argument.

So really I guess the questions I'm wanting to have answered are:
1) Are you trying to defend yourself or Delk as a company at this point?
2) Did you have any involvement (i.e. Hands on labor or visual inspection) on any of said problem motors?